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Cookie and Privacy Policy

We are committed to safeguarding the privacy of all Narcissus Flowers clientele, from anyone who visits our website, buys from our Broughton street shop or attends a workshop at the Narcissus Flower School.

narcissusflowers.co.uk is owned and operated by Narcissus Flowers Limited whose registered office is

87 Broughton Street

Edinburgh EH1 3RJ

Registered in Scotland.

VAT Registration Number: 703 8899 03

Narcissus Flowers (together with EKMPowershop, Strelitzia Software, J K Business Services Ltd. and their subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors - collectively ‘we’) provide a unique service, from ready-to-buy bouquets and plants, to corporate and event floristry, funeral flowers, wedding flowers, as well as tutoring at the Narcissus Flower School.

This is our updated Privacy Policy going into effect on May 25, 2018, to comply with the new GDPR laws.

1.1 This policy applies where we are acting as data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.2 Both our online shop and our website store cookie data. Like many website operators, Narcissus Flowers collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Narcissus Flowers’ purpose in collecting non-personally identifying information is to better understand how Narcissus Flowers’ visitors use its website. We also use Google Analytics from Google, which collect other anonymous audience usage statistics that allow us to make this website better for our users.

1.3 We may process personally identifying data. This data may include your name, email address, physical address, phone number and payment details as well as any personal data that you share with us with regards to the recipients of our services. The amount and type of information that Narcissus Flowers gathers depends on the nature of the interaction. This data may be processed for the purposes of providing our services, operating our website, maintaining back-ups of our services and communicating with you. The legal basis for this processing is consent or our legitimate interest, or an existing contract between you and us, as in the case of class enrolment where we need to send you essential course details.

1.4 With said consent, we may process some personal information, such as name and or photographs on our website and social media platforms. This data may be processed for the purposes of business operation and providing service awareness.

1.5 For marketing purposes, we use Mailchimp to send out newsletters. You may access their Privacy Policy here. This customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers and keeping records of those communications, and promoting our products and services. We respect your privacy and do not share or sell this data to any additional third parties than those stated above. Our subscribers have the right to opt out at any time, and at such a time we will dispose of any collected data that is no longer relevant to our marketing purposes.

1.6 We may process data relating to payment transactions including purchases of our goods and services. This transaction data may be processed through our online shop or via PayPal, payments made over the phone or payments made in person at one of our premises. This data is shared with JK Business Services Ltd. for accounting purposes, and retained by Narcissus Flowers for a customary period of 3 months from purchase, as advised by government best practice.

1.7 We may process any information contained in or relating to any communication you send to us via our website contact forms or via email. This correspondence data may be processed for the purposes of communicating with you, record keeping and to provide our services.

1.8 We may process any of your personal data identified in this policy where necessary for compliance with a legal obligation, whether in court proceedings or in an administrative or out-of-court procedure.

1.9 We may disclose personal data such as name, address and phone number to third parties such as courier services outside of regular business hours or in situations beyond our control.

The legal basis for all the above statements is our legitimate interests, the protection and assertion of Narcissus Flowers’ legal rights, the legal rights of others, the proper administration of our services, managing risks and the protection of our customer relationships.